PALMBAYBALI FAQ

PALMBAYBALI FAQ (Frequently Asked Questions)

General Questions

Where is PALMBAYBALI located?
We are based in Bali, Indonesia. You can visit our shop to check out our board bags in person or order online. Type in Palmbaybali to google maps for directions.
Can I get a custom surfboard bag?
Yes, yes yes, that's what we do! We can make a custom surfboard bag in as little as 24 hours. Standard custom bag builds take 4 days, but we have a pay to rush order system for those in need of help. You can pick your size, board capacity, and features, and we’ll craft it for you.
Do you ship internationally?
Right now, we mainly sell in Bali, but we’re working on international shipping. Message us if you’re interested.
Do you have plastic anticorrosion zippers?
Yes we do. We have 2 zipper slider styles: Plastic for daily use and strong gunmetal treated zipper sliders that include the lockable loop.
Can I get a custom surfboard bag?
Yes, you can get a custom surfboard bag!

Board Bag Features

What makes PALMBAYBALI board bags different?
Our bags are designed by surfers for surfers for maximum protection with our unique blend of protective layers a 5mm semi hard shell laminated to 20mm impact foam (2.5X more padding than the marquee brand bags) and our ProShell™ design. They’re lightweight, waterproof, and all our hardware has been tested brutally by us. This is bag is for us, the U in us is you! 
Do your board bags have wheels?
Yes! We have a REDACTED TOP SECRET wheel system coming soon! The revolution of the boardbag is happening rite here!. Coming soon! Wait for it on instagram. 
Will my surfboard fit in your bags?
yes it will, all our bags are build with 2 inches of space at the nose and tail. For example. A 6ft bag will measure 6.4" end to end  for the best protection. We stock 100+ boardbags in sizes, from 5'0" to 9'4". Single, double, and triple bags available. DM us if you’re unsure about sizing. We have the biggest selection of boardbags in stock at all times in Bali maybe the world?

Travel & Airline Info

Are your board bags airline-approved?
Airlines are constantly changing their policies but Yes, yes our bags are meant for long haul travel. We put our hearts into making a bag that will protect our boards from harm! All of our flight bags have extra padding, extra space, strong reliable hardware, highest grade materials and lockable zippers to keep your board safe on flights.
How do I protect my surfboard for air travel?
We sell the ProShell interior padded shell as an add on, we recommend packing with only your boards in the boardbags, Keep the bag light as possible and keep your surf gear, fins, leashes, wax in another bag for two reasons. 1. Light bags are easier to move and get less abuse during movement. 2. If your boards to land with you at least you will have all your gear so you can borrow a board and get rite to surfing until the airlines deliver your boards later.

Ordering & Customization

How do I order a board bag?
Visit our shop, message us on Instagram or whatsapp. Coming into the shop to see and feel how good our bags are is always great! We can show you just how well they are made and show how the upgrades are really the bees knees in keeping your boards safe during travel. 
Can I get a logo or artwork printed on my board bag?
Yes! We can print custom designs on your bag—just let us know what you want. We do have limitations on printing. Sizes and designs should be ready in vector. 
Do you do wholesale and custom logo bags?
Yes we do and yes we have. We do require MOQ's for ordering in bulk. You should contact us for more details. 

Warranty & Repairs

Do you offer a warranty?
Yes! We offer warranty and repairs for PALMBAYBALI bags—but only in Bali.
Can I bring in my bag for repairs?
Absolutely. We repair all PALMBAYBALI board bags at our shop. Bring it in, and we’ll fix it.

Reach Us Here

+6281338760457

palmbaybali

palmbaybali

surfsupplier@gmail.com

palmbaybali contact logo

PALMBAYBALI

Bali's Surf Supply Delivery

Open daily from 9am - 7pm

Come visit our Surf Shop at Jalan Raya Semer - Kerobokan - Kuta Utara